How do I choose the right air-conditioner for Hong Kong? What does “Suggested area” mean in your air-conditioner description? It’s an indication of the size (in square feet) of the space a particular machine can cool. It’s only a guide – many factors need to be considered when estimating the air-conditioning requirements for a space. It’s best to have a specialist inspect your location before choosing a model. How do I calculate the air-conditioner cooling capacity necessary for a room? For Hong Kong’s climate, allowing 100 Btu/h per sq.ft. So, for example, if you have a room of 100 sq.ft. then you will need a machine producing 10,000 Btu/h. You might need a less or more powerful machine depending on other factors. Based on the dimensions of my room, which model should I choose? More information is needed to answer this accurately. For example, does the room have windows? Which direction do they face? Are you on the top floor? To get an accurate idea of the ideal air-conditioner, it’s best to ask a specialist to survey the installation space.

What happens if I choose the wrong size air-conditioner? An air-conditioner that’s too small will run non-stop without effectively cooling the room. One that’s too big will switch on and off frequently, and waste a lot of energy.ac power supply keithley How do I install my air-conditioner?lennox air conditioner parts columbus ohio We strongly recommend that you have your machine installed by an experienced professional. window ac unit 15000 btuA poor installation can result in damage to the machine, or loss of efficiency and higher costs over the long term. Can you recommend a professional air-conditioner installer? Please ask our retailers to help you with installation. General air-conditioners are only sold through reputable dealers who partner with qualified and experienced technicians.

I have two identical air-conditioners installed. Why is one cooler than the other? There are different reasons for this. One of your air-conditioners may be directly exposed to sunlight or another heat source. Or one might have a blocked filter. A professional inspection is recommended if the cause is not clear. My new air conditioner has the same horsepower as the old one and is installed in the same place. Why is it not as cool as the old one? There are several possible causes for this. We recommend a professional inspection. What temperature should I set my air conditioner to? Depending on the weather, setting your air-conditioner between 24-26°C will usually provide the ideal balance between comfort and economy. Is there any possibility of water leaking from my air-conditioner? All air-conditioners produce water as a by-product of cooling. Normally this goes away through the drain pipe. Over time, and especially if not maintained regularly, dirt may block the drain in your machine and water might leak out.

It’s a good idea not to place anything that could get damaged under your air-conditioner, just in case. Why is there frost on my air-conditioner? This could happen when the filter is dirty. Clean the filters and see if that makes a difference. If not, maybe it’s time for a service. What should I do if the light on my General split-type unit is blinking? If the filter light is blinking, clean the air filter and press the Filter Reset button. Don’t use the wall switch to turn your air-conditioner on and off – use the remote control. If the green light is blinking on the front panel of a ceiling cassette air-conditioner unit, the basin is about to overflow. You need to clean it ASAP. If the timer or operation light is blinking on a wall-mounted air-conditioner, there may be abnormality detected, please contact your service team. What does it mean when the red light of the split-type unit is ON? It means the unit is functioning properly.

How do I clean the air filter? Remove the air filter, hose water through it, dry with a cloth, then put it back. How often should I clean the air filter? It’s recommended that you examine the air filter at least once a month if you use the air-conditioner often. If the filter looks dirty then clean it. Why is there a bad smell coming from the air-conditioner?Have the machine looked at by a professional technician. Why is the wall clammy when my air-conditioner is off? When your air-conditioner is on all night in humid weather, the indoor humidity gets very low and indoor wall surfaces cool down. If you open the windows immediately after you turn off the air-conditioner, moisture enters the room and condenses on the wall. Let the room warm up slowly before opening windows and doors to prevent this. QUESTIONS ABOUT GENERAL AIR-CONDITIONERS Why is my new air-conditioner noisy? It may still have an anti-vibration cup attached. Ask your dealer if they removed it.

If not, ask them for a service. If you can’t contact the installer, we can help you. Where can I find the model number and serial numbers on my General air-conditioner? In window-type units the numbers can be found on the left corner of the base pan after you remove the front grille. On wall-mounted split type units numbers are on the right side of the indoor unit. The numbers are not readily visible in ceiling mounted or duct type units. Can I return the warranty certificate without the model number?But please keep your original purchase and installation receipts.Where can I purchase a Daikin air conditioner? Daikin air conditioners are exclusively available from a Daikin Specialist Dealer.  Daikin Specialist Dealers are air conditioning experts with high levels of skill, experience and product knowledge that you won’t find in a retail store. They can come to your home to assess your unique requirements, provide expert advice, and manage the entire process for you, from quotation to after sales service. 

To find your nearest Daikin Specialist Dealer, call 1300 368 300. How do I choose the right size air conditioner for my home? Every home is different, and the right air conditioner will depend on many factors, such as room orientation, window size and ceiling insulation to name a few.  It’s an important decision to get right, as an air conditioner that’s too small won’t adequately heat or cool your home, but one that’s too large will be inefficient and expensive to run.  Your Daikin Specialist Dealer is an air conditioning expert, and has the knowledge, skills and experience to help you make the right choice. I am worried about rising electricity costs – are Daikin air conditioners energy efficient? Energy efficiency is an important factor when purchasing an air conditioner.Daikin are air conditioning specialists, and invest heavily in research and development to continuously improve energy efficiency.  Efficient, computer designed air control surfaces, proprietary inverter technology and intelligent eye sensors are just some of the factors which make Daikin air conditioners energy efficient.

Choosing the right air conditioner and having it professionally installed is the best way to provide energy efficient heating and cooling for your home.  An air conditioner that’s too small will require excessive energy to heat/cool your home. Too big, and you will pay more in electricity than you should.  A Daikin Specialist Dealer will help you select the most energy efficient option for your home. How does Daikin contribute to the Australian economy? Daikin designs and manufactures all our ducted indoor air conditioning units locally (with the exception of the FDXS series).  Our state of the art manufacturing facility, customer service teams, warehousing and call centre are all right here in Australia, providing employment opportunities for local people. So you can be sure when you call Daikin, you are speaking to someone locally, and when you buy Daikin, you’re supporting the local economy. How reliable are Daikin air conditioners? An air conditioner is a significant investment, so reliability is a key concern. 

Daikin air conditioners are built to a high quality, with strict quality control standards.  Daikin offers a 5-year warranty on all domestic products purchased and installed in Australia.  That’s how confident Daikin is about the quality and reliability of our products. Does Daikin provide after sales support? Daikin takes pride in providing its customers with effective and efficient after sales service support, including readily available spare parts warehoused right here in Australia for fast delivery.  Daikin also has a large, experienced team of fully qualified technicians, and a nation-wide network of authorised service agents who know your air conditioner inside and out. Why is being an air conditioning specialist Important? In any field, experience and expertise count.  Daikin only do one thing – air conditioning, and we have been doing it in Australia for over 40 years, so you know the comfort of your family is in the right hands. How often should I clean my air filter?

As a general rule, you should clean your air filter when the filter light flashes, but this will vary depending on the air quality in your home and other environmental factors – in more dusty or polluted environments you should clean your filters more regularly. As a rule of thumb, you should clean your filters once every season in a normal domestic environment, and once a month for commercial applications. I've cleaned the air filter on my Daikin air conditioner but the light won't go off? Once you’ve cleaned your air filter, press the Reset button to turn off the filter light.  On wall mounted split systems and floor consoles, remove the grille to find the reset button.  For ducted, light commercial and commercial air conditioners, the reset button is located on your controller. Can I switch my air conditioner off at the powerpoint or at the fuse box? It is OK to turn the power off, especially if you are away for long periods.  Most Daikin air conditioner outdoor units have a low wattage crankcase heater that keeps the compressor warm. 

If the compressor is cold, damage may occur at startup, so if you turn off your air conditioner at the powerpoint or fusebox it must be turned on again at least 12 hours before use. I have whole-house ducted air conditioning, so why is it only working in one room? Daikin ducted air conditioners can be designed so that different parts of the house (zones) can be air conditioned independently.  Chances are your air conditioner is set to climate control one zone.  Check to see if the zone switch is turned on – refer to your Daikin Operation Manual for instructions – and adjust your zone configuration as necessary.  If you require further assistance, contact Daikin Customer Support on 1300 362 438. My air conditioner won’t switch on and the operation lamp is flashing – what do I do? Your air conditioner may require technical assistance.  Please contact the Daikin Specialist Dealer who installed it for you, or call Daikin Australia on 1300 362 438 for assistance.