The last two window AC units I have purchased, I purchased through you and were frigidaire. The first unit only worked for just a year and a half. I then bought another one, and this time was told by a best by employee that if I bought the extended service plan, that they would come to my house to fix it if this second one broke. So I bought the plan. One year later: the AC unit is broken! So first, that means frigidaire products are just NOT GOOD products. An AC unit should last more than 1 year! Secondly, now I'm being told that because I only have a 6000 btu unit, that nobody will service the unit unless I bring it back to the store. I had to pay $200 to have this installed, and have no way of getting this out of my window and I'm 5'1" and 120 pounds and physically cannot bring it back in even if I could get it out of the window without paying somoene to do this. So not only is the product you're selling a bad product, but I was also lied to and bought a service agreement that is useless to me.

 I called Frigidaire and they are authorizing a replacement, but you, Best Buy, is insisting that I bring it down in order to get a new one, which means I wasted the money I spent on the service plan and the only option you're giving me, is one that is impossible both physically and financially. I'm never shopping in any of your stores ever again. I live on the south side of a high rise, so I know quite well the importance of having a working air conditioner in the summer months. I was discouraged to hear that your Frigidaire Window Air Conditioner has developed problems and is in need of repair. I was further dismayed to hear of your complications in seeking service and I apologize for your having to cope with this situation. We strive to ensure that the information we provide is accurate and I was sorry to hear that the associate with whom you worked may have provided inaccurate information about the servicing of your air conditioner at the time of purchase. Not every product can be repaired in-home, so in order to pursue repairs you would be required to carry it in to a Geek Squad location.

With that said, I'm happy to hear that Frigidaire has authorized the replacement of the defective unit.  In many cases, the manufacturer will partner with Best Buy to provide as smooth a replacement experience as possible by allowing the exchange to take place in one of our stores. I understand this represents a hardship for you. If I may ask, what specific instructions were you given by Frigidaire on how to take advantage of their offer? Please know I am grateful you wrote to us with your concerns.| Best Buy® Corporate  Give Kudos if you like this post or Accept as Solution if it answers your quer It’s summer, and it’s sizzling hot outside. After a long day at work, many of us just want to kick back at home, feeling the chill from our air conditioners. But how do you make that happen? You could go the traditional route and blast your air conditioner all day, wasting money, energy and cool air on an empty home. OR, you could opt for an energy efficient air conditioner that helps you save money and live more sustainably (and you won’t be sacrificing quality).

Here are a few things to consider when shopping for sustainable air conditioners. It’s all about timing Find AC units that have an integrated timer feature. Just punch in the time of day you come home from work and your house will be prepped and ready for you to relax in the cool. Reach for the stars ENERGY STAR® that is. These energy efficient models can save you major bucks on your utility bill. In 2015, Best Buy® sold enough ENERGY STAR certified air conditioners to collectively save customers more than $1.3 million in annual energy costs.bard ac units for sale Connected air conditioners can be turned on and off from anywhere through an app on your smartphone. 4 ton ac unit 16 seerSo when you’re coming home late after a game, happy hour or yoga, connect to your air conditioner from afar to ensure you have a cool arrival.soleus ac unit

Best Buy offers a variety of units with timers and that are ENERGY STAR certified. If you want to take it to the next level, check out the Frigidaire smart air conditioner – one of the few connected models on the market. This ENERGY STAR® certified air conditioner lets you set your comfort temperature – and it will turn off when it has achieved it, which means even more savings for you. When shopping around for your new air conditioner, remember these three features so you can save energy and save money. A window air conditioning unit is, in many ways, a terrible technology. It blasts cool air from only one location, as opposed to the many vents of central air. These heavy hunks of metal hang precariously over sidewalks—something I think about whenever I walk the streets of New York, look up at the many window ACs, and ponder the fact that they were installed by amateurs. But when summer comes and your apartment has no central air, the alternative is suffering (or a bunch of big, dust-collecting fans).

Many of the same companies that produce window ACs also make portable air conditioning units that don't have to sit in the window. I was only vaguely aware of these machines until this weekend, when the heat wave that pushed temperatures to 90 degrees F in May forced us to consider cooling options for our suddenly roasting bedroom. We wound up with a 8,000 BTU Frigidaire portable unit. Is this kind of air conditioner right for you?Our main driver in choosing this AC wasn't portability. It was another of the problems with window units: They take over your window and, depending on your style of window, you can't open it until you take out the AC in the autumn. That just wasn't an option for our one-window room, so we decided to seek alternatives.The Frigidaire portable looks like a mini-fridge on wheels with a vent in the front. The controls are like those of a typical window unit: You can set the temperature and switch between fan and cool modes. This unit also comes with a dehumidifying setting.

On the back there's a filter where air gets sucked in, and a port where you have to hook up the exhaust hose: a big, thick dryer hose-like tube that has to run to the window.Our AC also came with a piece of plastic that fits into your window. It's about 7 inches tall and slides to adjust to the window's width. There's a hole where the exhaust hose locks in. Once that's in place and you close the window on top of the plastic piece, you can turn on the machine; it starts blowing cool air out the front and blowing the hot exhaust though the hose, out the hole, and to the outside world.This is where we get to the problem with portable ACs: "portable" is relative. The machine creates heat that has to go somewhere. That's why your window AC unit is in the window in the first place—the exhaust comes off the back and goes out into the atmosphere rather than filling your house. A portable AC is portable in the sense that it can roll around, allowing you to change the point where cool air is blowing.

But it's also tethered to the window (or another opening like a screen door). It can only go as far as the exhaust hose stretches, which in the case of ours is about 5 feet.For us, that works. We were looking for a solution that wouldn't sacrifice an entire window all summer long, and now we can still open the window whenever we want even with the plastic piece in there. I don't know if I'd call it "portable," though. Yes, the unit can roll away from the window as far as the exhaust hose extends, but that's a bit of pain, as the bulky hose is hard to adjust. (It's also not necessary, because the 8,000-BTU Frigidaire has plenty of oomph for one room.) If I wanted to move it to another room, it'd have to sit near the window there, and I'd have to readjust the plastic piece to fit a different window. But I wouldn't do it twice a day to move the AC between the living room and the bedroom.These things are a bit pricey, too. During our hunt for the portable AC, Target was selling (and quickly selling out of) a bare-bones 5,000-BTU window unit for $110.

We got the 8,000-BTU Frigidaire on sale for $260 at Best Buy; it typically costs $300. Most portables you see will be that expensive or higher, if only because companies typically don't make them smaller than ours.[Note: Commenters have asked about a couple of other issues with portable ACs. Subjectively, our portable certainly feels like it's using more energy to pump more air. For objective numbers, compare Frigidaire's portable AC to the company's window unit with the same capability—8,000 BTUs to cool 350 square feet. The window unit uses 6.2 amps and 708 watts in cool mode. The portable, 8 amps and 895 watts. The other issue is water that collects inside the machine during the dehumidifying mode. You've eventually got to hook up a hose to run that water out.]If you find yourself in a situation like ours, where you need to cool a room but a window AC won't do, then a portable is definitely an option. You'll probably pay more for it, but it's nice to keep your window. The promise displayed in pictures of these machines is a false one, suggesting a gadget that can roll around to bring the chill anywhere in the house.