Find our Air conditioners Solutions for Frequently Asked Questions. Guide to solve problem step by step DIY-install, maintains your product to let it working for you at its best performance, and increases its lifetime. to access support for your product Question : Air conditioner not cooling Question : LED1 on outdoor PCB flash 6 times Question : LED1 on outdoor PCB flash 4 times Question : LED1 on outdoor PCB flash 2 times Question : LED1 on outdoor PCB flash 9 times Question : Why the AC unit will come up water flow sound Question : What is COP Question : What is EER Question : What shuold we do, if the unit display error code? Such as "E1", or "F8" Question : What setting temp is recommended? Question : Why the outdoor unit will come up water leakage in heat mode? Question : why the wall mount unit stop before reach the set temp in Winter season Question : The running current of the unit Question : what's the function of "light" button on remote?

Question : Error F6 Question : Compressor not shut off, stays on Question : Indoor unit LED flashing Question : Unit blow bad smell Question : AC getting frozen, ice or frost Question : Fan noise Question : Power indicator LED dose not light, no power supply Question : Automatic restart and stop frequently， unit cuts off, stop working,compressor coming on and off Question : Compressor trip, compressor fault unit trip Question : Error F11 Question : Auto restart after power restore. How to set power off memory function Question : F20 Error code on indoor unit display panel Question : F19 Error code on indoor unit display panel Question : F21 Error code on indoor unit display panel Question : F22 Error code on indoor unit display panel Question : F4 Error code on indoor unit display panel Question : F1 Error code on indoor unit display panel Question : what is the different between net dimension package dimension

Question : What is A,B code Question : What is Fan mode Question : What is Timer function Question : F43 Error code on indoor unit display panel Question : How to lock/unlock remote Question : E8 Error code on indoor unit display panel Question : The unit get ice Question : Turn off the unit by remote, but the display still on Question : If the air-con turned off, will it still cost power? Question : After using season, the Air-con will stop using at a long time, how to maintaince it when Season alternant time coming. Question : Remote controller dosen't work Question : How to turn off the display light Question : Indoor unit water leakage Question : In heat mode, why the indoor fan dosen't run immediately when unit start Question : How to use Air-con in Winter Question : Dose low enviroment temp in Winter will cause bad heating effect? Question : In cooling mode, why the outdoor fan dosen't stop, after turn the unit off

Question : What is 10 ℃ heating Question : what is HEALTH functionjual ac portable di solo Question : WI-FI function introducecircuit breaker keeps tripping on ac unit Question : How many mobile phones can login at the same time use one ID?harga ac portable hemat listrik Question : Have configured on one mobile phone, what can I do if want to change another mobile phone? Question : What does mean a group of Air conditioner? Question : The app's interface presents gray after login, and the air condition cannot be controlled either. Question : Cannot get WIFI at home. Question : What to do when mobile phone couldn't find air conditioner? Question : What matters need attention about the distance between wireless router and air conditioner?

Question : What's the type of wireless router we can need? Question : Can I use WIFI function, if the wireless router not connect internet? Question : Can I use WIFI function, if there is no wireless router at home? Question : What is sleep function Question : Can I use WI-FI function, if the wireless router not connect internet? Question : Error F8 Question : F25 Error code on indoor unit display panel Question : Error E2 Question : E7 Error code on indoor unit display panel Question : what's the reasonable position for AC blade Question : The advantage of inverter AC Question : How offen should the air filter be clean Question : Why DC inverter AC save more power than general inverter AC? Question : Why the blade set upward or horizontal direction in cooling mode or dry mode? Question : Why the blade set downward in heating mode Question : Water on the air outlet Question : Indoor fan sometime dosen't running in DRY mode

Question : F3 Error code on indoor unit display panel Question : F12 Error code on indoor unit display panel Question : F2 Error code on indoor unit display panel Question : E14 Error code on indoor unit display panel Question : Error E4 Question : E1 Error code on indoor unit display panel Question : How to set power off compensation（operate with the help of operator）[using guide] Question : The Air Conditioner will not blow air at the beginning work. Question : The outdoor unit leak water Question : Sometimes there are swoosh or bubble sound when the Air Conditioner is working. Question : The compressor will not start at once after the unit is just turned off Question : Automatic restart and stop frequently Question : The indoor unit blow "fog" Question : Air Conditioner can not restart Question : What is the power saving mode of Air Conditioner？ Question : Air Conditioner- What is the dry mode function of Air Conditioner？