Home > Commercial HVAC > 2016 AHR Expo: York Fault Detection & Diagnostics 2016 AHR Expo: York Fault Detection & Diagnostics All system data is in-hand before anyone sees the equipment. York Fault Detection and Diagnostics (FDD) from Johnson Controls helps building professionals maximize rooftop unit performance. With FDD, contractors can configure, commission and troubleshoot packaged units faster;; engineers can confidently confirm specifications and building owners can cut energy and service costs.  Available exclusively with Simplicity Smart Equipment (SE) Controls, FDD technology monitors refrigeration circuit temperatures and pressures, economizer operation and outdoor humidity and temperatures. If issues arise, FDD provides easy access to detailed alerts, speeding up response to situations before they lead to possible equipment performance issues. Detailed alerts are accessible anytime from a smartphone or other remote device. With the Simplicity SE Controls Mobile Access Portal (MAP) gateway, alerts can be viewed on a web browser. 

FDD simplifies the service process by reducing the steps to: a contractor discovering an issue, a contractor diagnosing the problem and a tech arriving to do the repair with the parts already in-hand. All system data is in-hand before anyone sees the equipment, and refrigerant gauges or temperature probes are not required for troubleshooting since FDD provides all the required sensor, fault and diagnostics data. Home > Commercial HVAC > York Expands Direct Fit HVAC Rooftop Replacement Line York Expands Direct Fit HVAC Rooftop Replacement Line The system’s advanced design also offers an optional Mobile Access Portal (MAP) Gateway that provides access to the Simplicity® Smart Equipment™ using a smartphone, tablet, laptop or remote PC. The York® Direct Fit™ rooftop replacement solution from Johnson Controls now includes 10-ton XX packaged heat pumps and 3- to 5-ton ZQ 14 SEER air conditioning units. York sources report that, similar to other products in the Direct Fit series, the units feature an exact-fit replacement design that matches the units to footprints of other manufacturers’ units and reduces installation time, cost and complexity by eliminating the need for a curb adapter.

The exact-fit replacement design matches the units to footprints of other manufacturers’ units, and reduces installation time, cost and complexity by eliminating the need for a curb adapter. York has designed Direct Fit systems to be the industry’s easiest to install and maintain. Simplicity® Smart Equipment™, for example, makes system setup, optimization and monitoring far easier than older, electromechanical controls. fujitsu inverter split system troubleshootingThis next generation control system is a standard feature on all Direct Fit gas/electric, electric/electric and heat pump packaged configurations. 2 ton hvac wattageThe system’s advanced design also offers an optional Mobile Access Portal (MAP) Gateway that provides access to the Simplicity® Smart Equipment™ using a smartphone, tablet, laptop or remote PC. fan coil unit iec

An optional Fault Detection and Diagnostics (FDD) saves contractors time by providing detailed alerts if issues arise. Product selection is easy, too, with the "Direct Replacement" mobile app (available from Apple® and Android® app stores) to determine which model best fits the project. Before, during and after the sale — YORK® HVAC supports partner contractors with 140 years of quality and innovation. Learn how to become a contractor Looking for the YORK® consumer site? Read about LX Series Residential Split Systems, our most thoroughly researched and tested product line to-date. → Order consumer brochures and sell sheets with specs on the Marketing Action Center (MAC) in the New Product Launches >> LX Split Systems section. HVAC 101 for Your Customers Customize and download valuable articles on basic HVAC topics to share with customers. Each month, a new article is added for you to share, providing additional value to customers and keeping you top-of-mind.

Look for the articles on the MAC by navigating to the Marketing Resources >> Homeowner Resources >> Contractor Articles. Get Consistent Homeowner Feedback The Conversation Guide is a great way contractors can encourage homeowners to provide a positive review. As part of the Homeowner Feedback Kit, the Conversation Guide helps establish a more meaningful connection with homeowners and ensures they stay customers for life. Kits are available on the MAC by navigating to the Marketing Resources >> Quality >> Homeowner Feedback Kit section. YORK® HVAC in the News Advanced York® Direct Fit™ rooftop replacement solution features new packaged heat pump; offers smart controls, simplified installation and remote monitoring The York Direct Fit rooftop replacement solution from Johnson Controls now includes a full line of 3- to 8.5-ton packaged heat pumps. Like other products in the Direct Fit series, the heat pumps feature an exact-fit replacement design that matches the units to footprints of other manufacturers’ units and reduces installation time, cost and complexity by eliminating the need for a curb adapter.

To view other in the news items and collateral to share with customers, visit the YORK® HVAC media gallery. Get Results with Industry-Leading YORK® Support The rewards of a superior partnership. The YORK® Dealer Success program was created with your success in mind. By offering the industry's most powerful set of independent HVAC contractor business support tools, our industry-leading marketing programs are designed to help you generate leads, close more sales and achieve Choose from three levels of participation in the Dealer Success program — YORK® Liberties™, YORK® Liberties Plus™, and Certified Comfort Expert™. The basic level of participation that provides contractors with a variety of financial, promotional, business and training tools and resources. Online classes and training Financing, Net.Prophet™ and cell phone discounts Basic lead generation services Key product materials and collateral through the Marketing Action Center (MAC)

Dealer Locator listing on YORK® website The Liberties Plus™ Level In addition to YORK® Dealer Success benefits, contractors can participate in enhanced programs, including technology-based tools. Comprehensive website program with ongoing training and support Discounts and dedicated support for key online marketplaces including Angie’s List, HomeAdvisor and Porch Full range of contractor incentives Full range of lead generation services, including search engine marketing and co-marketing Homeowner letters, marketing coaching and dealer support in addition to Marketing Action Center (MAC) access Certified Comfort Expert™ Level Provides the highest level of partnership between the contractor, distributor and manufacturer. Full range of contractor incentives, rewards and loyalty savings Online resources and benefits including: • Full range of lead generation services through HomeAdvisor, including search engine marketing and co-marketing

• Marketing coaching by Warm Thoughts Communication • Online technical training by ProficenTECH • Reputation marketing through Angie’s List 100% Satisfaction Guarantee and first-year unit replacement offers Exclusive enhancements on other key programs Download the most up-to-date information about the Dealer Success program, support and tools (1.23 MB PDF) Why should I partner with YORK®? We provide a complete range of contractor-specific products and support to help you bring comfort to every customer. YORK® has earned a reputation for quality, efficiency and durability. YORK® Contractors carry the very same reputation when they offer YORK® products to customers, and we are proud to support them with the most innovative HVAC support solutions available. In addition to a full selection of residential and light commercial HVAC equipment, contractors are empowered with specially chosen tools to help them generate leads, engage with consumers and achieve their desired business results.